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FAQ

Here Are Our Answers to Some of Your Frequently Asked Questions

How Many Capsules Come In 1 Box?

Our Glorybrew pods for Nespresso Original machines include 10 compostable pods per box.  

Our Glorybrew pods for Keurig K-Cup machines feature 12 compostable pods per box.  

Do Glorybew Espresso Pods Really Fit My Nespresso Machine?

Yes. Our Nespresso compatible espresso capsules fit in the majority of Nespresso Original machines and they will not damage your machine. If you encounter any unexpected problems when using Glorybrew capsules, please contact us.

Do Glorybew Coffee Pods Really Fit My Keurig Machine?

Yes. Our Keurig Compatible coffee capsules fit in the majority of Keurig K-Cup machines and they will not damage your machine. If you encounter any unexpected problems when using Glorybrew capsules, please contact us.

What Are Glorybrew Nespresso Capsules Made Of?

Glorybrew pods for Nespresso are made with bio-based paper material that disintegrates in over 12 weeks in industrial composting facilities. 

What Are Glorybrew K-Cups Made Of?

Glorybrew K-cups are made with a compostable lid and foil as well as a compostable, bio-based mesh filter that ensures that your machine's closing mechanism is not damaged. The capsules are sealed using an aluminum-like material, similar to that of Nespresso brand capsules.

Glorybrew capsules are made with BPI certified bio based materials. The majority of the pods are made with bio-based mesh that will break down in over 12 weeks in industrial composting facilities. 

It is Harder To Close My Nespresso Than Usual – Is That Normal?

Yes. The closing mechanism of some machines might be a little more difficult to close when using Glorybrew capsules. Check that the capsule is inserted into the appliance correctly, and use slightly more pressure when closing. Our capsules are made of a special plastic that yields easily, so they will not damage your machine.

What Does The Intensity Number On Glorybrew Nespresso Capsules Mean?

Our intensity numbers (4–10) refer to the strength of the roast and flavor of our varieties. The flavor develops when the coffee is roasted. Also, while roasting, the coffee changes in appearance and the various aromas develop. The longer the coffee is roasted, the more intense the aroma becomes. The beans are also very finely ground to boost the characteristics created by the roasting process thus producing an even more intense flavor. Our intensity numbers follow the same scale as the original capsules for Nespresso machines.

How Exactly Do I Save More Than 22% On Nespresso Pods?

Simple! Some of our blends already start at $0.53 per capsule while an original capsule from Nespresso costs $0.70 or even more! Therefore, you save more than 22% with Glorybrew.

How Do I Redeem A Coupon/Voucher?

You will be prompted to redeem your coupon just before you place your order in the checkout screen. 

Standard % off coupons can be redeemed by simple writing in the code or copy and pasting it to the coupon section of the checkout screen. 

If the coupon is for a spend $50 get 10% off offer you must make sure that your subtotal equals $50 before shipping for the code to work. 

If the coupon is for a buy 10 packs get 1 King Ristretto for free deal you must make sure that your free pack of King Ristretto Is in your cart. Once you have your 11 packs in your cart you can then enter the code at the checkout to completely deduct the price of King Ristretto. 

Only one coupon is allowed to be used per order. 

What If I Am Unhappy With My Order?

If something went wrong with your order, please contact us by e-mail or by using the contact form and state what happened. The Glorybrew Team will then contact you as quickly as possible, and when necessary will send you a return label, so that you can easily return us your order. Knowing that you are impressed by the quality of Glorybrew is important to us. We hope that Glorybrew becomes your favorite coffee! If you have questions or suggestions about Glorybrew – positive or negative – please feel free to contact us.

Where Does The Coffee In Glorybrew Capsules Come From?

The coffee in Glorybrew capsules comes from different regions all around the world. Each variety combines unique and special aromas. Information about the origin of the beans and what blend of the finest Arabica and Robusta coffee is used in your Glorybrew capsules can be found in the product information on the packaging or in the descriptions in our online shop. Notable regions include: Uganda, Colombia, Honduras, Brazil, Peru, India, and Mexico.

How Do I Track My Order?

You can track your orders tracking status in numerous ways. You can do it by going to the My Account section on the top right corner of the website and then click your latest order. You will then see a clickable tracking number for your order. 

You can also see your latest order and tracking number in your email inbox by clicking your latest confirmation email. 

Can I Change The Email Address On My Account?

Unfortunately our website does not support the ability for customers to change their email address directly on the site. You can however change your email address by contacting our support team. You can email us at service@Glorybrew.com or give us a call at (754) 777-9559.

How Is Our Coffee Decaffeinated?

The decaffeination process that we use is the CO2 method. This allows our beans to maintain their flavor components throughout the process rather than being removed and put back in again, as they are in some other decaf processes.

Does Our Coffee Contain Any Sugar or Dairy?

No. Our flavored capsules are made with aromas and no sugar or dairy is ever added.

How Long Is The Shelf Life Of Our Coffee?

Glorybrew capsules for both Keurig and Nespresso Original machines have a 12 month shelf life. Please keep in mind that the shelf life begins once the coffee is produced. 

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